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Unveiling Hidden Exclusions in Travel Insurance Policies

Unveiling Hidden Exclusions in Travel Insurance Policies

Australian travellers are being urged to carefully review their travel insurance policies to identify potential exclusions that could affect their coverage.
Legal expert Peter Carter from Carter Capner Law highlights that certain activities, such as riding motorbikes or jet skis and consuming alcohol, are often classified as high-risk by insurers.
Incidents occurring during these activities may lead to claim rejections.

Carter emphasizes that these exclusions are frequently embedded in detailed policy wording, which may not be immediately apparent to policyholders. He advises travellers to thoroughly read and understand their policy documents to ensure they are aware of any limitations or exclusions that could impact their coverage.

In cases of serious injury, travellers may need to seek legal compensation upon returning home. Carter notes that this process can be more straightforward if bookings were made through an Australian business rather than a small overseas provider, as it may provide better prospects for receiving the necessary compensation to cover ongoing expenses.

Additionally, there has been a rise in claims related to rabies treatment from Australians returning from Bali. Many incidents involve bites from dogs in regions designated as rabies red zones, including parts of south Kuta and Mengwi District. Local authorities have responded by expanding vaccination programs targeting stray dogs in tourist areas.

Zoom Travel Insurance's marketing manager, Natasha Sullivan, points out that some travellers are unaware of the time-sensitive nature of rabies treatment. For those not vaccinated against rabies, the first injection should be administered within seven days of a bite, followed by a schedule of four additional doses. Treatment costs can range from $3,000 to $10,000, depending on location, and access in rural areas may be limited, sometimes requiring relocation to another city or country.

Other wildlife-related incidents, such as monkey bites at tourist attractions in Bali and other parts of Southeast Asia, are also on the rise. These incidents further underscore the importance of understanding policy exclusions and ensuring comprehensive coverage before travelling.

Published:Wednesday, 12th Nov 2025
Source: Paige Estritori

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Knowledgebase
Incontestability Clause:
A provision in a life insurance policy that prevents the insurer from voiding coverage due to a misstatement by the insured after a certain period.