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Insurance News from Income Protection NZ

Income Protection NZ is pleased to present the latest financial news headlines.

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Insurance News

No Refund Policy Upheld in Camper Tent Dispute No Refund Policy Upheld in Camper Tent Dispute
16 Jun 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has supported Open Insurance's decision to deny a refund to a customer who cancelled his motor policy after being informed that his new rooftop tent installation would breach policy guidelines. The policyholder was advised that any modifications, including a 'slip on camper/tent or camper conversion,' would void coverage, prompting him to cancel his insurance in March. - read more
Acenda Secures Four Key Wins at Life Insurance Excellence Awards Acenda Secures Four Key Wins at Life Insurance Excellence Awards
16 Jun 2025: Paige Estritori

In a triumphant moment for Australian life insurer Acenda, the company secured top honours in four of the ten categories at the Australian Life Underwriting and Claims Association (ALUCA) Life Insurance Excellence Awards. Formerly known as MLC Life Insurance, Acenda emerged as a finalist in nine categories, ultimately winning the Leadership Award, Claims Team Award, Customer Service Team Award, and Partnership Impact Team Award. - read more
AFCA Upholds Insurer's Decision on Claimant's Non-Disclosure AFCA Upholds Insurer's Decision on Claimant's Non-Disclosure
12 Jun 2025: Paige Estritori

A recent ruling by the Australian Financial Complaints Authority (AFCA) supported Auto & General's decision to deny a motor policyholder's claim after a crash. The decision stemmed from the policyholder's failure to disclose a driving-related good behaviour bond, despite his claims of a learning disability affecting his understanding of the policy's inquiries. - read more
Insurer Ordered to Cover Restaurant Arson Despite Director's Unrevealed Criminal Record Insurer Ordered to Cover Restaurant Arson Despite Director's Unrevealed Criminal Record
12 Jun 2025: Paige Estritori

In a recent decision, the Australian Financial Complaints Authority (AFCA) directed insurer QBE to honour an arson claim for a restaurant, despite the owner's failure to disclose prior criminal convictions during the policy's inception. The restaurant, which operates from a leased location, suffered extensive damage due to an arson attack on August 2 of last year, halting its business operations. While the arsonist was apprehended, QBE initially denied the claim, citing non-disclosure of the director's criminal history. - read more
Insurance Sector Reports $1 Billion Profit Amidst Household Strain Insurance Sector Reports $1 Billion Profit Amidst Household Strain
11 Jun 2025: Paige Estritori

The insurance industry secured a net profit after tax of $1.11 billion in the March quarter, with major contributions from insurers at $990 million and reinsurers at $123 million, as revealed by the latest data from the Australian Prudential Regulation Authority. The insurance service result, a key indicator of underwriting success, reached $1.32 billion during this period, while investment returns added an impressive $1.18 billion. - read more
ASIC Accuses Choosi Pty Ltd of Misleading Insurance Comparison Practices ASIC Accuses Choosi Pty Ltd of Misleading Insurance Comparison Practices
10 Jun 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has initiated legal proceedings against Choosi Pty Ltd, alleging deceptive practices in its insurance comparison service. The regulatory body charges that from July 2019 to June 2025, Choosi misrepresented its offerings, claiming to compare funeral and life insurance policies from multiple insurers while actually only comparing products from a single provider, Hannover Life Re of Australasia Ltd. - read more
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Life Insurance Articles

The Essential Guide to Travel Insurance for Australian Travelers The Essential Guide to Travel Insurance for Australian Travelers
Planning a trip is always an exciting experience, but it’s essential to be prepared for unexpected events. This is where travel insurance comes in. For Australian travelers, having the right travel insurance can make all the difference, offering peace of mind and financial protection. - read more
Income Protection Insurance vs. Total Permanent Disability: What’s the Difference? Income Protection Insurance vs. Total Permanent Disability: What’s the Difference?
When life throws unexpected challenges your way, being financially prepared can make all the difference. This is where Income Protection Insurance and Total Permanent Disability (TPD) Insurance come into play. These two types of insurance provide a crucial safety net, ensuring that you and your family remain financially stable even when you're unable to work due to illness or injury. - read more
The Essential Guide to Travel Insurance for Australians on a Working Holiday in Canada The Essential Guide to Travel Insurance for Australians on a Working Holiday in Canada
Welcome to your guide to embark on an amazing journey from Australia to the breathtaking landscapes of Canada on a working holiday. This adventure presents an inviting blend of work and travel, allowing you to immerse yourself fully in Canadian culture while supporting your explorations financially. - read more
Income protection insurance Income protection insurance
It's trite but true to say that, for most people, their most valuable asset is their ability to earn an income. But how relevant is income insurance to most Australians? - read more
Insider Secrets to Finding Cost-Efficient Health Insurance Insider Secrets to Finding Cost-Efficient Health Insurance
Health insurance in Australia is a crucial aspect of ensuring you and your family receive the medical care needed without facing exorbitant costs. The healthcare system, consisting of both public and private sectors, offers various options to suit different needs and budgets. While the public sector (Medicare) provides essential services, private health insurance offers additional benefits such as faster access to services, choice of doctor, and coverage for services not included in Medicare. - read more
How Income Protection Insurance Can Safeguard Your Financial Future How Income Protection Insurance Can Safeguard Your Financial Future
Income protection insurance is a type of insurance policy designed to replace a portion of your income if you are unable to work due to illness or injury. This financial safety net can help cover essential living expenses, such as mortgage repayments, utility bills, and daily costs, ensuring you maintain your standard of living during tough times. - read more

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