Income Protection NZ :: News
SHARE

Share this news item!

Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

Rest Super Faces Class Action Over Alleged Wrongful Deduction of Income Protection Premiums

Shine Lawyers has initiated class action proceedings in the Federal Court against Rest Superannuation, alleging that the fund wrongfully deducted income protection premiums from members' accounts between December 2008 and June 2019.
The lawsuit claims that up to 500,000 Rest members may have been affected by these deductions.

According to Shine Lawyers, Rest Super automatically enrolled new members into income protection insurance without their active consent. Additionally, the firm alleges that when members did not make any contributions to their Rest accounts for 13 continuous months or more, the default income protection insurance policy did not provide coverage. Furthermore, members holding multiple income protection insurance policies simultaneously received little to no coverage from the Rest policy.

Hadi Boustani, Practice Leader at Shine Lawyers, stated, "This was money down the drain for fund members who paid a premium for no benefit. As a result, we're seeking compensation for insurance premiums which we allege were unfairly deducted, as well as investment returns and administration costs."

In response, a spokesperson for Rest Superannuation indicated that the fund intends to defend the class action. They emphasized that Rest's group insurance cover is designed to meet the needs of its members, many of whom work part-time and may not be able to obtain income protection cover by other means or at a reasonable cost.

This case highlights the importance of transparency and informed consent in the management of superannuation funds and associated insurance products. Members are encouraged to regularly review their superannuation accounts and insurance coverages to ensure they align with their needs and expectations.

Published:Monday, 29th Sep 2025
Source: Paige Estritori

Share this news item:

Insurance News

Ombudsman Directs RACT Insurance to Honour Car Crash Claim Despite Undisclosed Damage Ombudsman Directs RACT Insurance to Honour Car Crash Claim Despite Undisclosed Damage
03 Oct 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has intervened to instruct RACT Insurance to process a claim for a policyholder who failed to disclose prior damage to his four-wheel drive. Initially, when securing the insurance over the phone, the owner described the vehicle as being in 'good shape' with only minor scratches. However, post-accident assessments by RACT revealed damage that seemed to have existed before the incident. - read more
Australian Homeowners Face 28% Increase in Insurance Premiums Australian Homeowners Face 28% Increase in Insurance Premiums
03 Oct 2025: Paige Estritori

Recent data reveals a significant 28% increase in Australian home insurance premiums over the past year, marking the most substantial rise in two decades. This surge has placed considerable financial pressure on homeowners nationwide. - read more
QBE Insurance Faces Legal Action Over Alleged Misleading Discounts QBE Insurance Faces Legal Action Over Alleged Misleading Discounts
03 Oct 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has commenced Federal Court proceedings against QBE Insurance, alleging that the insurer misled over half a million customers about pricing discounts between July 2017 and September 2022. - read more
Property Council Raises Alarm Over Insurance Costs Impacting Housing Affordability in ACT Property Council Raises Alarm Over Insurance Costs Impacting Housing Affordability in ACT
03 Oct 2025: Paige Estritori

The Property Council of Australia has expressed concerns that escalating insurance premiums, coupled with proposed regulatory changes, could further strain housing affordability in the Australian Capital Territory (ACT). - read more
Netstrata's Practices Prompt Industry-Wide Strata Management Reforms Netstrata's Practices Prompt Industry-Wide Strata Management Reforms
02 Oct 2025: Paige Estritori

Recent investigations have brought to light concerning practices within Australia's strata management sector, particularly involving Netstrata, a prominent firm managing over 1,000 buildings and 35,000 apartments across New South Wales. Reports indicate that Netstrata has been charging apartment owners insurance brokerage fees significantly higher than industry standards, with some fees reaching up to six times the typical rate. This revelation has ignited a broader discussion on the need for transparency and reform within the industry. - read more
Sure Insurance's $20 Million Strata Coverage Boosts Affordability in Northern Queensland Sure Insurance's $20 Million Strata Coverage Boosts Affordability in Northern Queensland
02 Oct 2025: Paige Estritori

In a significant move to address insurance affordability and accessibility, Sure Insurance has expanded its residential strata insurance coverage to $20 million, up from the previous limit of $5 million. This enhancement is particularly targeted at apartment complexes in Northern and Regional Queensland, regions that have faced challenges in securing adequate and affordable insurance coverage. - read more


Life Insurance Articles

Single or Married: How Life Insurance Needs Vary Across Different Life Stages Single or Married: How Life Insurance Needs Vary Across Different Life Stages
Life insurance is a financial product that provides a lump sum payment to your beneficiaries in the event of your death. It is designed to offer financial security by covering debts, daily living expenses, and future financial obligations. - read more
Tax Deductions and Income Protection: Maximizing Your Benefits Tax Deductions and Income Protection: Maximizing Your Benefits
When life throws unexpected health challenges your way, having a solid plan to protect your income is crucial. Income protection insurance is designed to provide financial support if you're unable to work due to illness or injury, allowing you to focus on recovery without the added stress of financial burden. - read more
Understanding Income Protection: How Much Insurance Do You Really Need? Understanding Income Protection: How Much Insurance Do You Really Need?
Income protection insurance is a type of policy designed to provide you with a safety net in case you’re unable to work due to illness or injury. The concept hinges on securing a portion of your earned income when adverse health conditions impede your ability to generate revenue through your profession. This protection becomes a financial bulwark, ensuring that despite unforeseen health challenges, your livelihood is safeguarded and your lifestyle can be maintained as closely as possible to your current standard. - read more
Income Protection Insurance Explained: Ensure Your Livelihood in Times of Uncertainty Income Protection Insurance Explained: Ensure Your Livelihood in Times of Uncertainty
When life takes an unexpected turn, whether due to illness, injury, or other unforeseen events, the financial repercussions can be devastating. This is where income protection insurance becomes an essential component of maintaining financial stability. Income protection insurance acts as a safety net, ensuring that even in times of hardship, your financial obligations can be met, and your standard of living maintained. It provides peace of mind, knowing that your earnings are safeguarded should you become unable to work due to health reasons. - read more
Understanding the Differences: Income Protection vs Total and Permanent Disability Insurance Understanding the Differences: Income Protection vs Total and Permanent Disability Insurance
Income protection insurance is a type of policy that provides financial support to individuals who are unable to work due to an illness or injury. The insurance company will pay a portion of the policyholder's earnings, which can be used to cover everyday living expenses and bills. This type of insurance is different from total and permanent disability insurance (TPD) in a few key ways. - read more
Navigating Pre-existing Conditions in Income Protection Insurance Navigating Pre-existing Conditions in Income Protection Insurance
Income protection insurance is a safety net that many Australians rely on to secure their financial future in the event of illness or injury preventing them from working. It's a type of policy that provides a replacement income if you are unable to earn your regular income due to a health-related absence from the workplace. - read more

Start Here !
income insurance protection

Start Here

Monthly Income Benefit:
Postcode:

All quotes are provided free and without obligation. We respect your privacy.

Knowledgebase
Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.