Medical Emergencies Lead Australian Travel Insurance Claims in 2024
Medical Emergencies Lead Australian Travel Insurance Claims in 2024
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In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel.
This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
Notably, nib Travel reported that the most expensive individual claim paid last year exceeded $3 million. Other high-cost claims, many in the six-figure range, were lodged by travellers to destinations such as the United States and Japan, as well as within Australia. Medical claims made by travellers in Australia alone reached more than $10 million from over 2,200 cases.
Despite fewer claims coming from travellers to the US—674 in total—the country topped the list for total medical expenses. nib Travel attributed this to the high cost of healthcare in the US, alongside currency exchange factors that inflate costs for Australian travellers.
These statistics highlight the unpredictable nature of travel and the potential for significant medical expenses. Travellers are encouraged to thoroughly review their insurance policies to ensure they have adequate coverage for medical emergencies, thereby safeguarding themselves against unforeseen financial burdens.
Published:Friday, 28th Nov 2025 Source: Paige Estritori
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Knowledgebase
Term Life Insurance: A form of life insurance that is a pure protection policy with no cash or maturity value which lasts for a specific length of time, called a term.
