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Australian Insurers Face Challenges in Cybersecurity Readiness

Australian Insurers Face Challenges in Cybersecurity Readiness

Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are trailing behind their global counterparts in cybersecurity preparedness.
This lag is particularly concerning given the rapid evolution of cyber threats, especially those enhanced by artificial intelligence (AI).

The survey, which gathered insights from 698 insurance executives across 42 territories, indicates that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average. This suggests a significant gap in readiness to tackle emerging digital risks.

Cybersecurity remains the top risk for Australian insurers. However, the rapid ascent of AI-related concerns is noteworthy. In just two years, AI has moved from the 11th to the third position among identified risks. This swift rise underscores the transformative impact of AI on the threat landscape.

Antonie Jagga, leader of PwC’s insurance operations in Australia, highlighted the unprecedented speed at which these risks are evolving. He noted that the acceleration of cyber, technology, and AI-related risks is creating a preparedness gap that didn't exist two years ago. This gap is more pronounced in Australia compared to global peers.

For real estate professionals, this trend is particularly alarming. The increasing sophistication of AI-driven cyber attacks poses a direct threat to sensitive client data and financial transactions. Ensuring robust cybersecurity measures is no longer optional but a necessity to protect business integrity and client trust.

To bridge this preparedness gap, Australian insurers must invest in advanced cybersecurity infrastructure, conduct regular risk assessments, and foster a culture of continuous learning and adaptation. Collaboration with technology experts and adherence to best practices in digital security will be crucial in mitigating these evolving threats.

In conclusion, as cyber threats become more sophisticated, Australian insurers and real estate professionals alike must prioritise cybersecurity to safeguard their operations and maintain client confidence in an increasingly digital world.

Published:Monday, 22nd Dec 2025
Source: Paige Estritori

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Knowledgebase
Public Liability Insurance:
A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.