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Australian Insurers Highlight Key Challenges for 2026

Australian Insurers Highlight Key Challenges for 2026

As 2026 approaches, Australian insurers are facing a trio of pressing challenges: rising premium costs and shrinking insurability, escalating cyber and data risks, and increasing difficulty in hiring and retaining skilled workers.
These concerns have been highlighted in industry feedback cited in Gallagher Bassett’s upcoming report, 'The Carrier Perspective: 2026 Claims Insights.'

At the forefront is the issue of premium affordability and insurability, which has surged to become the leading concern for insurers, up from sixth place in 2025. This shift is attributed to factors such as rising inflation, increasing climate-related losses, and regulatory pressures, all of which are influencing premium pricing and the scope of coverage. Data from the Insurance Council of Australia indicates insured catastrophe losses of approximately $2.61 billion in 2023–24 and $1.97 billion in 2024–25, with significant events like Ex-Tropical Cyclone Alfred generating over $1.5 billion in claims.

Cyber and data security remain critical concerns, maintaining their position as the second most significant challenge for a second consecutive year. The Office of the Australian Information Commissioner reports that in the first half of 2025, malicious or criminal attacks accounted for 59% of reported data breaches, affecting an average of over 10,000 individuals per incident. As insurers increasingly rely on digital and cloud-based systems, the potential exposure to cyber threats continues to grow.

Workforce issues have also risen in prominence, now ranking as the third major challenge for 2026, up from seventh in the previous year. Insurers are grappling with changing workforce expectations and skills shortages, particularly as the industry becomes more digital and customer-focused.

For fitness professionals, these industry challenges have direct implications. Rising insurance premiums may affect the affordability and accessibility of necessary coverage, making it essential for professionals to stay informed about market trends and seek cost-effective solutions. Additionally, the emphasis on cybersecurity underscores the importance of protecting client data and ensuring compliance with industry standards. Lastly, the focus on talent retention highlights the need for continuous professional development and adaptation to evolving industry demands.

In conclusion, as the Australian insurance industry navigates these challenges in 2026, fitness professionals must remain proactive in understanding and responding to these trends to safeguard their businesses and clients effectively.

Published:Sunday, 22nd Feb 2026
Source: Paige Estritori

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Claim Adjuster:
An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.